This is a collection of information to help and guide users of the
ShareFinder stock market analysis system. If your questions are not
answered adequately here, then send them to
support
Updating the database
ShareFinder's share price database is updated daily, using data supplied by one of our appointed data providers:
Problems with the download or retrieval of files are handled by the data provider directly. All other problems are handled by Richard Cluver Investment Services or their appointed agents where appropriate.
License codes
ShareFinder requires one or more license codes to run on your computer. These are sent by email after we have received your payment.
Software updates
From time to time we release program updates to make improvements and correct problems. It is usually not necessary to remove the older version before installing a program update.
Restoring ShareFinder from a backup
Making backups of your work and data files is strongly recommended to prevent loss due to unforeseen circumstances. Backing up, and later restoring, ShareFinder's database requires one extra step.
Reinstalling
ShareFinder must be reinstalled under any of the following conditions:
- Moving ShareFinder to a new computer
- Hard drive replaced in your existing computer
- Operating system (Windows) reinstalled
