Click the name of the file you wish to download
and choose Save to disk if asked what to do with
it. When asked for the location in which to save,
choose the Desktop. When the download is finished,
a new icon will appear on the desktop with the same
name as the downloaded file.
Most of the files on this site are self-installing,
which means that they contain everything needed to
install that product on your computer. Double-click
the file to begin installing it. If you chose to save
it to the desktop when downloading, then you can simply
double-click the icon on the desktop.
The setup routine is a step-by-step procedure that
enables you to customise the initial settings if you
so wish. Normally you will not need to change any options
and you can simply click Next at each step until it is finished.
After installing you can delete the file because it
will not be used again.
Try the FTP download option if the normal
(HTTP) download method does not work for you.
On some networks one download method works better
than the other, so we offer a choice for your convenience.
You may also be able to retrieve the file by email if that option
is shown. However, noting that files sent by email are 40% larger
than normal, it may fail if the size exceeds the capacity of your
mailbox. Note that some ISPs do not allow files to be received by
email or restrict the size.
If you get a message when installing a file that the file is corrupt,
the most common reason is an incomplete download. This might happen if
there is network congestion and the download is aborted, or if some other
problem caused the connection to be reset before the download completed.
To recover, delete the old corrupted file and then download again. Check
that the final size of the file you downloaded matches the size shown on
If you are working through a proxy server, it is possible that there could
be a corrupt copy of the file you are attempting to download on the proxy,
resulting in the same corrupt download every time. To avoid this, temporarily
disable the proxy before you begin downloading. Proxy servers are usually set
up and maintained by your ISP, so contact them if you need help with this.
If you find that the download is taking a long time, try again a little later
or early in the morning. Internet connectivity is shared by thousands of other
users, so if you try to download during periods of peak activity, the download
is likely to be slow regardless of the speed of your modem.
Slow downloads can also lead to corrupt files because the browser might eventually
give up if the download seems to be taking too long. Very often it won’t even warn
you after giving up, and will leave a corrupted file where the full download was
supposed to have been.
If you are frequently plagued with slow or corrupted downloads, you might need to
contact your ISP for assistance.