©2006 RCIS RICHARD CLUVER INVESTMENT SERVICES
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Email File Retrieval

The email file retrieval service enables you to request files from our server to be sent to you by email. This may be useful if you are having trouble downloading in the normal manner.

For a list of the files that are available for retrieval, send a blank email to get-index@rcis.co.za.


Download Hints

Files retrieved by email are about 40% larger than the same files downloaded directly from the server because of the encoding that is needed. Please make sure that your mailbox has sufficient capacity to accept and store emails with large file attachments.

Some ISPs impose a limit on the size of incoming email messages and either reject or cut off messages that are too large. If a file you retrieved is found to be corrupt, it probably exceeded your ISP's limit and was cut off. Ask your provider whether they can increase the limit for you temporarily.

If your email is stored in shared server space, as a courtesy to other users you should delete the email once you have successfully downloaded it.

 

Security Information

If you receive an email, which appears to have been sent by RCIS, containing an executable file that you did NOT request, please contact us to verify its authenticity BEFORE running it.

This warning is necessary because of the prevalence of computer viruses, which can be spread by executable files that are infected. Since it is relatively easy to forge the sender's address on an email message, even messages from friends and trusted sources should be treated with caution if they contain executable files.

A warning to this effect also accompanies all files sent via this service.